Privacy Policy

Welcome to Just Pure Olive Oil, an online shopping platform for high-quality olive oil products. At Just Pure Olive Oil, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website. By accessing or using our services, you agree to the terms and practices described in this policy.

Information We Collect

1.1 Personal Information: When you visit our website or place an order, we may collect certain personal information such as your name, email address, shipping address, billing address, and phone number. This information is necessary to process your orders, communicate with you, and deliver the products to you.

1.2 Payment Information: In order to process payments for your orders, we collect payment information, including credit card details, billing address, and other necessary payment details. Please note that we do not store your payment information on our servers. We utilize third-party payment processors that adhere to strict security standards to handle your payment transactions securely.

1.3 Log Files and Analytics: Like most websites, we gather certain non-personal information automatically when you visit our website. This information may include your IP address, browser type, operating system, referring pages, and clickstream data. We use this information to analyse trends, administer the website, track user movements, and gather demographic information for aggregate use.

How We Use Your Information

2.1 Order Processing: We use the personal information you provide to process your orders, fulfil your requests, and deliver the products to you. This includes verifying your identity, contacting you regarding your order, and providing customer support.

2.2 Communication: We may use your personal information to send you important updates, such as order confirmations, shipping notifications, and changes to our services. We may also send you promotional emails or newsletters with your consent, which you can opt out of at any time.

2.3 Improving Our Services: We may use non-personal information, such as website usage data, to analyse trends, evaluate the effectiveness of our marketing campaigns, and improve our website’s functionality and user experience.

Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing other services. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraudulent or illegal activities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity. We will notify you before your information becomes subject to a different privacy policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

5.1 Access and Correction: You have the right to access and update your personal information stored in our database. You can do so by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

5.2 Opt-Out: If you no longer wish to receive promotional emails or newsletters from us, you can opt out by following the unsubscribe instructions provided in the email or contacting us directly. However, please note that you may still receive transactional emails related to your orders.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If you believe that we have collected personal information from a child under the age of 16, please contact us immediately, and we will promptly take appropriate action to delete the information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Thank you for entrusting Just Pure Olive Oil with your privacy. We are committed to safeguarding your personal information and providing you with a secure and enjoyable shopping experience.